Practice for general medicine – Beatrice Roßbach and colleagues

On Thursday 11th of December our Practice will be closed after 12:00h (noon).

This year, we will be taking our Christmas holidays from 19 December 2025 to 1 January 2026. Emergency consultations for acute complaints between the holidays will take place on 29 and 30 December 2025 from 10 a.m. to 2 p.m. On the remaining days, Dr. Stern and Dr. Saliu will be covering for us at Max-Brauer-Allee 52, 22765 Hamburg, tel.: 040 380 83 580. We look forward to being there for you again from 2 January 2026!

The electronic vaccination certificate, which is recognised internationally at all borders and airports, is finally available here! Please download the “ImpfPassDE” app now. For further information, see “Our treatment”.

In addition, it is now possible for your health insurance company to send us an electronic replacement certificate (electronic membership certificate, “eEB”) as proof of insurance. Unlike the previous replacement certificate, this is considered a genuine replacement for the insurance card, meaning that you do not need to submit the card for the quarter. If you submit a conventional proof of insurance, the old rule remains valid and we will require your health insurance card for the quarter in question and you will have to leave your deposit as before until the card has been scanned. You will find our practice code for the eEB below “online appointments” and at the bottom of our website in the green “Contact” box.

We would like to remind you that eEB should not lead to patients suffering from chronic illnesses or taking long-term medication ordering their medication on an ongoing basis without undergoing the necessary blood tests and medical examinations. As a rule of thumb, patients taking a single long-term medication should have blood tests and consultations at least once a year, while those taking multiple medications should have blood tests and consultations at least every six months or even every three months. Special medications may require much more frequent checks. If you are unsure, please always ask our doctors for their recommendations.

Over the last few years, we have been able to offer you an almost continuously open practice with prompt appointments and emergency care at short notice. As a GP practice, we have to constantly adapt our appointment scheduling to current situations. Waiting times due to acute physical and psychological emergencies are unavoidable but often incomprehensible to you. Increasingly, people come to our practice with serious complaints who cannot find a GP appointment elsewhere, which makes our scheduling difficult. You can rest assured that we avoid waiting times wherever possible.

Due to severe losses in practice income and the resulting necessary reduction in staff, we are working understaffed. This leads to delays and loss of comfort, as medical emergencies and safety always take priority. We ask for your understanding! Please take part in the GP programmes of your health insurance company! This will give you even better care (e.g. check-up every 2 years) and ensure that the GP practices in Hamburg are maintained!

Patients with a flu-like infection are still required to wear a face mask in our practice. They are also asked to wait outside the practice until our staff ask them to come in.

EVERYONE is welcome in our practice – no place for racism and marginalisation !

Your practice team